Computer Affair SMS Privacy Policy/Compliance
**SMS Privacy Policy**
*Last Updated: [11/17/24]*
This SMS Privacy Policy explains how Computer Affair, LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you subscribe to our SMS services. We are committed to protecting your privacy and ensuring compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA).
1. **Information We Collect**
When you opt-in to receive SMS messages from us, we may collect the following information:
– **Phone Number**: Required to send you SMS messages.
– **Message History**: Records of SMS communications with you.
We may also collect additional information you choose to provide through SMS, such as customer service inquiries.
2. **How We Use Your Information**
We use your personal information to:
– Send you transactional or promotional messages, including alerts, offers, updates, and notifications.
– Respond to your requests, inquiries, or feedback.
– Improve our services and develop new offerings.
The data is only accessible using authorized personnel using controlled credentials. Audits are performed randomly with a minimum of once per quarter.
3. **Your Consent**
By opting into our SMS services, you consent to the collection and use of your information as described in this policy. You can withdraw your consent at any time by replying “STOP” to any SMS message received from us or contacting us at (805) 529 9424
4. **Sharing Your Information**
We do not sell your personal information. We may share your information with service providers who help us deliver SMS messages. These third parties are obligated to protect your information and use it solely for the purposes specified by us.
5. **Data Retention**
We retain your information for as long as necessary to provide our SMS services or comply with legal obligations, resolve disputes, and enforce agreements.
6. **Opting In, Opting Out and More Information**
Subscriber Opt-in: You may click to opt in to our SMS communications. You will receive the following message:
- Thank you for opting in to receive recurring messages from Computer Affair, LLC. Msg frequency varies. Msg & data rates may apply. You may receive an average of 4 or 5 SMS messages per month. Reply HELP for further assistance. Reply STOP to opt-out.
Subscriber Opt-Out: You may un-click or reply STOP to opt out of our SMS communications. You will receive the following message:
- You have successfully opted out of messages from Computer Affair, LLC. You will receive no further messages.
Subscriber Help: You may reply HELP at any time to get more information. You will receive the following message:
- Thank you for reaching out to Computer Affair, LLC. Please call us at 805 529 9424 or email us at sales@computer-affair.com for support. Reply STOP to opt-out.
**Your Rights Under the CCPA**
California residents have specific rights regarding their personal information, including:
– **Access**: Request details about the information we collect about you.
– **Deletion**: Request deletion of your personal data, subject to legal exceptions.
– **Opt-Out**: You can opt-out of data sales, though we do not sell data.
To exercise these rights, please contact us at (805) 529 9424 or visit https://www.computer-affair.com . Verification may be required to process your request.
7. **Security**
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no electronic transmission or storage is 100% secure.
8. **Changes to This Policy**
We may update this SMS Privacy Policy from time to time. We will notify you of any significant changes by SMS or through other appropriate channels.
9. **Contact Us**
If you have any questions or concerns about this SMS Privacy Policy, please contact us at:
**Computer Affair, LLC**
144 W. Los Angeles Ave #106 – 246 Moorpark, CA 93021
805 529 9424
sales@computer-affair.com
For more details, please review our full Privacy Policy at https://www.computer-affair.