STARLynk Business Suite

technology, developer, touch

Computer Affair has created three distinct service packages for our clients to choose from. 

Running a business can be overwhelming and often times chaotic. With STARLynk Business Suite you can take back control of your day to day operations and get back to what matters most: serving your customers and growing your revenue.

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Our STARLynk solution in collaboration with GoTO Connect CX is a customer experience (CX) platform that helps businesses connect with customers across multiple channels. 

  • Multichannel communications: Engage with customers on their preferred platforms, including SMS, web chat, WhatsApp, Facebook, and Instagram 
     
  • Shared inbox: Centralize all customer communications in one inbox 
     
  • Business phone system: A cloud-based phone system with an attendant console, unified admin system, and 99.999% uptime 
     
  • AI capabilities: Use AI to streamline admin tasks, find answers to queries, and assess customer emotion 
     
  • Reporting and analytics: Get actionable insights from every customer interaction 
     
  • Integrations: Integrate with other systems like Hubspot, Microsoft Dynamics, Salesforce, and Zendesk 
     
  • Call logs: Automatically sync call logs with your CRM system so agents can quickly review past interaction
 
STARLynk will also provide Computer Affair’s state-of-the-art managed service support (2 hours per month) and cloud back up. 
And, depending on the bundled service you select, Hubsport CRM and MS 365 can be included in our business bundle.
 
For businesses who want to deliver better customer satisfaction, STARLynk’s GoTo Connect Complete CX is an all-in-one, AI- powered customer communication solution, designed to make your business more productive and customer interaction more valuable, while delivering 
better results with artificial intelligence.

Learn More About Our Plans

STARLYNK PRO

STARLynk Pro

Our first tier suite of services gives you more than just the essentials. That’s because we’ve carefully selected a group of powerful technologies so you can hit the ground running. 

  • GoTo Unified Phone Solution
  • Antivirus, SpamFilter
  • Cloud Back Up
  • Web Chat
  • SMS Texting Campaigns
  • Video Conferencing
  • IT Support
  • Microsoft 365
  • Hubspot CRM
  • Facebook & Instagram Messaging
  • Custom Surveys & Feedback
  • Shared Team Inbox

STARLynk Advanced

Our second tier business suite provides all the powerful products and services included in STARLynk Pro, plus, we’ve included Microsoft 365 and Hubspot CRM. 

  • GoTo Unified Phone Solution
  • Antivirus, SpamFilter
  • Cloud Back Up
  • Web Chat
  • SMS Texting Campaigns
  • Video Conferencing
  • IT Support
  • Microsoft 365
  • Hubspot CRM
  • Facebook & Instagram Messaging
  • Custom Surveys & Feedback
  • Shared Team Inbox

STARLynk Marketing Plus+

Our most robust business suite includes everything in STARLynk Advanced, as well as integrated marketing tools and a shared team inbox. For the business looking to gain a competitive edge at an affordable price, STARLynk Marketing+ is a no brainer.

  • GoTo Unified Phone Solution
  • Antivirus, SpamFilter
  • Cloud Back Up
  • Web Chat
  • SMS Texting Campaigns
  • Video Conferencing
  • IT Support
  • Microsoft 365
  • Hubspot CRM
  • Facebook & Instagram Messaging
  • Custom Surveys & Feedback
  • Shared Team Inbox
Get Started with STARLynk!